Returns, Refunds and Cancellation Policy

Last updated: September 25, 2026

At morrisonsh, we stand behind every order we ship. If an item arrives damaged, defective, incorrect, or materially different from the product page, reach out within 30 days of confirmed delivery and we’ll sort it out.

What we cover

• Items damaged in transit.
• Defective items, or items that can’t be used as described.
• Items different from what you ordered.
• Items materially different from the product-page description.

What we can’t cover

• Change-of-mind, buyer’s-remorse, or personal-preference returns.
• Wrong product, flavor, size, or quantity chosen at checkout.
• Opened, consumed, used, altered, emptied, contaminated, or customer-damaged items — unless tied directly to a reported defect.
• Returns sent without prior authorization.

Nothing in this policy limits rights that cannot be waived under applicable consumer law.

Request steps

Email support@morrisonsh.shop within 30 days of delivery. Please include the order number, checkout email, a description of the issue, and clear photos or video of the item and packaging. Wait for return instructions before shipping anything back.

Return shipping & fees

For approved claims, we cover the return trip. When a physical return is required, we provide a prepaid return label or reimburse your approved return-shipping cost. No restocking fee on approved eligible claims.

Approved returns go to:

morrisonsh
304 SE Williamsburg Cir
Lees Summit, Missouri 64063
United States

Inspection & resolution

Once received, we inspect the return against the reported issue. An approved claim may be resolved with a refund, replacement, or another lawful solution you accept. We may deny a claim if the item doesn’